Camp Ujča respects your privacy and treats your personal data as confidential information and trade secret. Camp Ujča handles your personal information for the following purposes:
Use of reservation system
When making a reservation inquiry, we will collect your name, surname, address, e-mail address and telephone number and the information we need to inform you about the relevant information on the available accommodation capacity.
Upon successfully confirming your reservation, we will register you as our guest and we will process your personal data exclusively for the purpose of providing the service you have agreed to and of logging in to the central information system for check-in and check-out of tourists, which is a legal obligation in the Republic of Croatia. For this purpose, when checking-in to the campsite we will ask you additional information such as the number, date and place of issuance of personal documents, citizenship, country of residence, date and place of birth, vehicle registration number.
The above data processing is necessary for providing accommodation services.
Dealing with customer complaints and responding to inquiries
In order to respond to all your inquiries or any complaints you may have, we need information about your name and surname and e-mail address to which we will send the requested information. If you contact us with your inquiries, we will process the information you deliver solely for providing the information requested.
The personal data necessary to handle complaints to services provided are kept 12 months from the date of receipt in accordance with the regulations governing consumer rights and the provision of catering services.