Privacy policy

Privacy policy

Camp Ujča respects your privacy and treats your personal data as confidential information and trade secret. Camp Ujča handles your personal information for the following purposes:

Use of reservation system

When making a reservation inquiry, we will collect your name, surname, address, e-mail address and telephone number and the information we need to inform you about the relevant information on the available accommodation capacity.

Upon successfully confirming your reservation, we will register you as our guest and we will process your personal data exclusively for the purpose of providing the service you have agreed to and of logging in to the central information system for check-in and check-out of tourists, which is a legal obligation in the Republic of Croatia. For this purpose, when checking-in to the campsite we will ask you additional information such as the number, date and place of issuance of personal documents, citizenship, country of residence, date and place of birth, vehicle registration number.

The above data processing is necessary for providing accommodation services.

Dealing with customer complaints and responding to inquiries

In order to respond to all your inquiries or any complaints you may have, we need information about your name and surname and e-mail address to which we will send the requested information. If you contact us with your inquiries, we will process the information you deliver solely for providing the information requested.

The personal data necessary to handle complaints to services provided are kept 12 months from the date of receipt in accordance with the regulations governing consumer rights and the provision of catering services.

Recipients of personal data

We do not forward your personal data to third parties, except when it is necessary to provide the service you have requested yourself (e.g. excursion organization) or to competent authorities in accordance with the regulations.

The exception to this rule is the information on visitors to our web pages that are, for the purpose of better understanding customer needs, re-marketing, product and service improvements, collected by Google Analytics to provide users with full functionality and quality content, by using cookies on our web pages.

The data collected by this service include user’s IP address, browser information, language, operating system, and other standard data required for statistical analysis of visitors to the site.

Camp Ujča does not collect this data nor can it access the personal data thus collected.

Storage of personal dana

Your personal data is stored in accordance with the deadlines specified by the legal requirements. We only collect data that is necessary for the purpose of processing and we do not keep them longer than necessary or as determined by legal regulations.

Cookie policy

In order that websites work properly and to ensure the user all the expected functionality, the minimal amount of cookie information is necessary to be saved on your computer. More than 90% of websites use cookies and according to the regulations of the European Union their use requires the consent of the user. By using these websites, you agree to the use of cookies; if you block these cookies you will still be able to view this site, however, some of its features will not be functional.

What is a cookie?
A cookie is a piece of information saved on your personal computer at the time of browsing a website which you have visited. Cookies enable easier use since they save your settings for websites (language or address) and they are reactivated upon revisiting the site again. In this way, the information is tailored to your needs and regular methods of use.
From the simple information about the settings, cookies can also save a large amount of information (name, e-mail address) which you must give complete access to. If you do not enable them, the cookies cannot access information on your computer. The activities of saving and sending by cookies is not visible to you, however in the settings of your web browser you can choose to approve/disapprove the requirements for storing cookies, deleting saved cookies and other activities connected with the use of cookies.

How to enable cookies?
By turning off cookies you do not allow them to be stored on your computer. Cookie settings can be configured and changed with the chosen Internet browser. If you disable cookies, you will not be able to use certain functionalities of websites.

What are temporary cookies?
Temporary cookies, or session cookies, remove themselves from your personal computer at the moment of closing the Internet browser with which you have viewed a website. With the help of these cookies, sites store temporary information.

What are permanent cookies?

Permanent, or stored, cookies remain in your personal computer even after closing the Internet browser. With the help of these cookies websites store information in order to simplify your use. For example, websites that require the input of a username and password will “remember” your input which will appear upon every new visit. Permanent cookies will remain recorded in your computer for days, months or years.

What are first-party cookies?
First-party cookies come from websites which you are viewing, and can be temporary or permanent. In this way, websites store information which will make use easier upon every new visit to that website.

What are third-party cookies?
Third-party cookies on your computer come from other web places which are located on websites which you are viewing, for example, pop-up ads. Here cookies have the role of following websites for advertising purposes.

Does this website use cookies?
Yes, this website uses cookies in order to ensure you a simpler and more useful experience.

What kind of cookies does this website use?

  • Temporary cookies (session cookies) – these cookies will automatically be deleted once you close the Internet browser with which you are working
  • Permanent cookies (persistent cookies) – these are cookies which will remain “recorded” in your Internet browser until they expire or you remove them yourself manually. The collected information is anonymous, and does not include your private data


Does it have third-party cookies?
There do exist several external services which store your limited cookies, but this website has not placed them. Limited cookies are used for the free use of features which allow users easier access to content. This website enables: Visit measurements. The website uses Google Analytics – a service for measuring visits. If you wish to disable the saving of cookies of the site by this service, you can deny them via the following link: Google Analytics –

Additional information about disabling cookies

There are several websites for turning off the storage of cookies for various services. You can read more information on the following links: